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Privacy Policy

Active Rider is committed to protecting your privacy. This privacy policy outlines how your personal information may be gathered, tracked or used.

Active Rider at some events, takes pictures and sometimes video/film footage. We reserve the right to publish these images/footage unless you tell us not to.

Collecting Personal Information

By engaging in certain activities on this site, such as booking onto a Active Rider or requesting information or requesting us to contact you, Active Rider may ask you to provide certain information about yourself by filling out and submitting an online form. This information may include your name, e-mail address, mailing address, skills, capabilities and interests, telephone and facsimile numbers, and any other personal identifying information.

Depending on the circumstances, some of the information that we ask you to provide may be identified as mandatory or optional. If you do not provide the mandatory information, you will not be permitted to engage in that activity on our site.

Our servers may also track the IP/Internet address of your computer to help administer our site, diagnose problems with our server, and to help make our site more useful to visitors. This information does not identify you personally and you remain anonymous unless you have otherwise provided us with personal information.

Use of Personal Information

Active Rider retains your information to provide you with the services you require or request. Any information you provide to Active Rider is kept in strict confidence in secured databases that are not accessible outside of our offices. The information you provide us is for internal use only, and is not available to anyone outside of Active Rider, except where required by law.

We may also use the information we collect to occasionally notify you about important changes to our Web site, new Active Rider services, and special offers we think you’ll find valuable, including products and services of third parties. If you would rather not receive this information, just notify us by e-mail.


Active Rider recognises concerns our customers have in reference to the use of "cookies". Some of Active Rider’ Web pages may use "cookies," which are small files that may be placed on your hard disk for record-keeping purposes. Cookies in no way give Active Rider access to your computer or any personal information about you. Rather, cookies can make your subsequent visits to the Web site simpler and more seamless. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. (However, by not accepting cookies, some Web pages may not display properly or you may not be permitted to access certain information.)

If you have any questions or comments about our privacy practices, would like to stop receiving information from Active Rider, or would like to correct or update information provided to Active Rider via its website, please contact us.